Effective for all registered players in the Philippines. Last reviewed: 2025.
This Privacy Policy explains how roleta collects, uses, stores, and protects the personal information of players accessing our platform from the Philippines. By registering an account or using any part of the platform, you agree to the practices described in this policy. We are committed to handling your data responsibly and in line with applicable data protection standards. If you have questions about how your information is managed, please visit our FAQ page for guidance. This policy applies to all personal data collected through the roleta website and mobile experience.
When you register on the roleta platform, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. During identity verification, we may request copies of government-issued identification documents to confirm your eligibility and comply with regulatory requirements. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall user experience. We do not collect sensitive personal information beyond what is necessary to operate your account and fulfil our legal obligations. All information collected is used solely for the purposes described in this policy.
Your personal data is used primarily to create and manage your roleta account, process financial transactions, and verify your identity in accordance with Philippine gaming regulations. We use your contact details to send account-related notifications, transaction confirmations, and important updates about changes to our platform or policies. Technical and behavioural data is used to monitor platform performance, identify and resolve technical issues, and protect against fraud or unauthorised access. Where you have given consent, we may use your contact information to send promotional communications about platform features, new games, or special offers relevant to players in the Philippines. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. All data processing activities are carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest.
roleta does not sell your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification services, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In cases where we are required by law, court order, or regulatory authority in the Philippines to disclose your information, we will comply with such requirements and, where permitted, notify you of the disclosure. If roleta undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place. Any third-party service providers we engage are carefully assessed to ensure they meet our data security standards. We remain responsible for your data even when it is processed by our service partners.
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection responsibilities. Your account is protected by password authentication, and we strongly recommend that you use a strong, unique password and do not share your login credentials with anyone. We retain your personal data for as long as your account is active and for a period thereafter as required by applicable laws and regulations in the Philippines. When your data is no longer needed, it is securelydeleted or anonymised in accordance with our data retention procedures. We conduct regular reviews of the personal data we hold to ensure it remains accurate, relevant, and securely stored. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authorities as required by applicable law.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct any inaccurate or incomplete information associated with your account. If you believe your data is being processed unlawfully or that we no longer need it for the purposes it was collected, you have the right to request its deletion, subject to any legal retention obligations we must fulfil. You have the right to object to certain types of data processing, including direct marketing, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team through the help centre available after logging in to your account. We will respond to all data subject requests within a reasonable timeframe and in accordance with applicable requirements. If you are not satisfied with our response, you have the right to raise a concern with the relevant data protection authority in the Philippines.
The roleta platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise performance. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies to track your activity across other websites for targeted advertising purposes. Our cookie practices are reviewed periodically to ensure they remain aligned with current standards and player expectations. For more information about how cookies work and how to manage them, please refer to your browser's help documentation.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, we will notify registered players through a notice on the platform or via the contact details associated with your account. The most current version of this policy will always be available on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically so you remain informed about how your personal data is being protected. Continued use of the roleta platform after any updates have been published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to discuss your options. For any privacy-related questions, our FAQ page is a good starting point.
If you have questions about how roleta handles your personal information, our FAQ section covers the most common privacy topics in plain Philippine English. You can also log in to access full account support or create a new account to get started.